Shipping

Frequently Asked Shipping Questions

How can I check on the status of my order?

You may log in to your account using the email address and password used to set up your account.  Once you are logged in, you may check the status of your existing order, track shipped orders, and re-order previously placed orders.  Scroll to the bottom of the page and click on "My Order History".

What are the shipping rates at Write Away?

Write Away only ships to the US.   Shipping and handling will be added to the total of your order. The following chart will be the shipping and handling charges for orders shipped by USPS  priority mail:

up to $22.00

$6.00

$22.01 – $45

$8.00

$45.01 – $65

$10.00

Above $65

$12.00

What are my shipping options?

Your order will be shipped via reputable carriers only, including UPS and the USPS. Express delivery is available for an additional charge. 

What is RUSH Production?

24  and 48 hour RUSH production means that your order will be moved to the top of our design list in that time period. RUSH production does not include RUSH              shipping.

How do I track my order?

Once you log in to your account, click on My Order History at the bottom of the page.  Click on the turquoise tabs at the top and select "Orders in Progress" to check the status of an existing order or "Shipped Orders" to get a tracking link.

Does Write Away ship to PO Boxes?

Yes!  Your order will arrive via USPS Priority Mail.

Does Write Away ship outside of the Continental United States?

Write Away only ships to the US.

My order is taking too long to arrive.  Who is responsible?

You may log in to your account anytime by entering the email and password used to set up your account.  Once you are logged in, you can check the status of an existing order, track shipped orders, and re-order previously ordered products.  

Write Away is NOT responsible for shipping delays once the shipment leaves our office.  We can only be held responsible for what is in our control and that is the date of shipping.  When in doubt, ALWAYS order early... ESPECIALLY during the holiday season.

Some items do take longer to create than others.  Orders that include clipboards, iPhone cases, & sticky note cubes will take longer to ship than